Return policy
We want you to be completely satisfied with your purchase from Maison Rose. If not, you have 14 days from the date of receipt to request a return.
Returns accepted in the following cases:
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Product damaged upon arrival
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Manufacturing defect
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Product different from the one received
Not eligible for returns:
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Items used or worn
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Jewelry damaged by the customer
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Orders being cleared
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Custom products
To request a return, please write to us at: maisonroseqc@gmail.com and indicate:
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Full name
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Order number
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Product photos
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Reason for returning